Hotel Posthuset Ltd. applies both the Consumer Sales Act as well as Swedish Distance Contracts Act. To make a purchase, the customer must be of legal age, 18 years old, or have consent of a parent or guardian. Customer refers to a physical person.

Cash Upon Pick-Up

You pay at the post office when you pick up your package. An extra fee applies.


You can also choose to be invoiced for your purchase. Place your order today and pay within 14 days.  An extra fee applies.

Pleas be sure to provide your invoice number upon payment. In the event of delay of payment/non-payment, an interest rate of 9% will be added.

Online Payment by Credit Card

We accept Visa and MasterCard. Card payment is made over an encrypted connection to Payson payment gateway.

We want all our customers to be 100% satisfied with their purchase. If you have a problem with a product, please contact us.

Normally the customer is responsible for the shipping costs to service facility. The receipt of payment serves as your guarantee certificate. Always save your receipt for the duration of the warranty!

If for some reason you do not pick up your package, you are responsible to pay the cost of shipping and any freight charges incurred.

Remember that holding time at the Post has been shortened to 14 days. Unclaimed packages will be charged a fee, currently 95: – . The fee is charged in arrears. If payment is not made, the case will be turned over, unconditionally to the debt collection services. No exceptions will be made.

According to the Electronic Communications Act, which entered into force on 25 July, 2003, everyone who visits a website is advised if cookies are in use. When you visit this site, cookies are saved on your computer. These cookies are so-called session cookies and are used to keep track of your login (if you’re logged in) and your shopping cart as you shop. Session cookies are not stored for a long time on your computer, but disappear when you close your browser.

If you do not accept cookies, you can set your browser to automatically reject cookies or to notify you if a website uses cookies. If you turn off cookies, you will not be able to use the shopping cart and login as cookies are required for them to work. You can, however, browse around in the shop without having cookies enabled.

Orders from Posthuset AB’s products can be made via e-mail at shop.clarionpost.se. Orders received are confirmed in writing via e-mail.

Orders placed are considered binding by the Hotel Posthuset Ltd. Only after confirmation of order has been received by the customer.

Hotel Posthuset Ltd. Reserves the right to refuse any purchase placed by a customer. All orders are considered binding. If you have placed an order by mistake, you must contact us immediately.

If an item you order is not in stock, we will contact you and the item will be placed on backorder. When we receive the backordered item, we will send it to you.  If you no longer want the backordered item, you can always contact the Hotel Posthuset Ltd. to cancel your order.

Normal delivery time is 1-6 working days. Discrepancies may occur. In such cases we will contact the customer. Hotel Posthuset Ltd. will not be held responsible to deliver out of stock or discontinued products. The shipping cost is always displayed in “the shopping basket”.

Hotel Posthuset Ltd. applies the Swedish Distance Contracts Act. This means that you, the customer are entitled to return your product within 14 days without specific reason. The goods must be returned in their new and unchanged condition and in the original packaging. Hotel Posthuset Ltd. reserves the right to charge the customer if something is missing from the original packaging, such as instructions. Customer is responsible for return shipping costs. Returns sent COD löses inte ut.

Please contact us before returning the product. Once we have received the goods, you will be refunded your money.

We will under no circumstances to disclose any personal information without the consent of the person in question. The same applies to e-mail addresses.

All prices are including Swedish VAT – currently 25 %/12 %/6 %/0 % – and are stated in Swedish kronor.  Hotel Posthuset Ltd. reserves the right to implement VAT increases and other price changes that are out of our control. Fees for shipping, postage fees or invoice fees may apply.

Shipping charges may apply to orders.

Hotel Posthuset Ltd. applies the Consumer Sales Act in case of complaints. Accordingly, we undertake to replace defective or damaged products at no additional cost. Be wary not to accept a package with visible defects that may have affected the condition of the item you ordered. Instead file a complaint with the postal service immediately at the time of delivery and ask them to return the package to the Hotel Posthuset Ltd. and to write your reason for the return of the package. Then email: cl.post @ choice.se to inform us about the return/complaint.

Hotel Posthuset Ltd. reserves the right to errors in content and price listings on the website.